FAQ’s
Frequently Asked Questions?
Find answers to our most common questions below. Don’t see what you’re looking for? Contact us directly — we’re happy to help.
What areas do you serve?
We proudly serve Portland and the surrounding communities, including Lake Oswego, West Linn, Hillsboro, Gresham, Fairview, Troutdale, Gladstone, and Milwaukie. Don’t see your area listed? Reach out — we may still be able to accommodate you.
Frequently Asked Questions?
Find answers to our most common questions below. Don’t see what you’re looking for? Contact us directly — we’re happy to help.
Do I need to be present during the cleaning?
What products do you use?
Do I need to supply any cleaning equipment or products?
How do I schedule a cleaning?
What is the difference between a standard clean and a deep clean?
A standard clean addresses all routine areas — surfaces, floors, bathrooms, and kitchens. A deep clean is a more comprehensive service that includes detailed attention to areas such as baseboards, interior appliances, window tracks, and other spaces not typically covered in a regular visit. We recommend a deep clean for first-time clients or spaces that have not been professionally cleaned recently.
Are you bonded and insured?
Do you offer move-in and move-out cleaning?
What if I am not satisfied with my service?
Still Have Questions?
Our team is available and happy to assist. Reach out by phone, text, or email — a real person will get back to you.